Claims - International Operations

We pride ourselves on our claims team. With an average of 15 years’ experience in the insurance and reinsurance industry, our team is drawn from all areas of the Lloyd’s and company markets, and each member has particular expertise in certain business lines.

Claims expertise that is second to none

ArgoGlobal’s capability on complex claims is recognized as market leading, and our empowered adjusters are flexible, efficient and responsive to the individual needs of brokers and clients.

Claims philosophy

ArgoGlobal is committed to providing the highest level of claims technical and customer service.

Claims will be investigated thoroughly and decisions made promptly and fairly. All claims will be handled proactively and with integrity and professionalism, in accordance with Lloyd’s and industry management controls.

ArgoGlobal employs only specialist claims professionals, who work in partnership with our underwriters and customers to ensure a full understanding of the business risks written and to ensure that the highest level of claims service is provided.

In addition to our own team, we will work closely with external specialists to enhance and support the quality of the claims service given. All external professionals retained by ArgoGlobal are carefully selected to ensure that they have fundamental philosophies in line with our own and also follow our high demands for claims service and technical excellence. We retain only specialists in their fields, so that we can ensure a prompt, fair and equitable solution to any loss while managing the costs that can easily escalate in any loss situation.

Click here for Reinsurance Claims Information.

Click here for ArgoGlobal SE Claims Information.

Katie MacGregor
Head of Claims

Robert Dobson
Marine and Specialty Claims Manager

Martin Frost
Senior Liability Claims Adjuster

Kevin Hutcheon
Property Claims Manager

Jenny Ide
Property Claims Adjuster

Keith Phillips
Senior Property Claims Adjuster

Neil Read
Senior Property and Liability Claims Adjuster

Andrew Cooper
Specialty Claims Manager

Michael Fay
Liability Claims Adjuster

Rashpal Rooprai
Senior Liability Claims Adjuster

Judith Fumero
Liability Claims Manager

Jahnaie Drover
Junior Claims Adjuster – Property, Marine & Specialty

Karnell Powell
Claims Adjuster Liability

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